Clients must reschedule or cancel appointment a minimum of 24 hours in advance. Failure to do so may result in up to 50% non-refundable charge of your service. Refund policy will not issue refunds under any circumstances. In the event that a client is unsatisfied with the service outcome, the client must contact Krush Beauty within three (3) days of the original service date. In return, a complementary 30- minute touch up appointment will be provided.